Access & Troubleshooting GeauxGrants

 

Access to GeauxGrants

Access to GeauxGrants is provided automatically to LSU employees (faculty, staff, and students who have an assistantship or are otherwise employed at the University) and that information is provided by Human Resources.  If you do not have access, you will need to request a New Campus Profile.  It may take up to two weeks to obtain access.

 

Troubleshooting

Here, you will find some basic solutions to common problems encountered while using GeauxGrants:

• Google Chrome and Mozilla Firefox are the best platforms to use for GeauxGrants.  If you are using another browser, switching to Chrome or Firefox may resolve any issues.
• Clear your cache.  Sometimes the old data prevents GeauxGrants from processing requests the way that it should. After clearing your cache, restart your browser and log back into GeauxGrants.
        In Chrome
               1. On your computer, open Chrome.
               2. At the top right, click More (the three dots), then Delete browsing data.
               3. Choose a time range.
               4. Select the types of information you want to remove.
               5. Click Delete data.
                       * If you delete cookies while signed in to Chrome, you won't be signed out of your Google Account.
                Tips:
                         To sign out of your Google Account on all websites, sign out of Chrome.
                         In the address bar, to quickly reach the Delete browsing data dialog, type “Delete browsing data” and then,
                         tap the Action chip.
        In Firefox
               1. Open Firefox
               2. Click the menu button (three horizontal lines) on the top right.
               3. Select the History.
               4. Select Clear Recent History.
               5. Select the timeframe and Temporary Cached Files and Pages in the items list.
               6. Select the Clear button.

For help with locating records and completing an IRB form, visit our IRB Application & Submission Guides page.